Terms and Conditions

Welcome to Training Curve. The following terms and conditions govern your use of our website, learning platform, and online training services. By accessing our platform, registering for an account, or purchasing any online courses or study materials, you agree to be legally bound by these Terms and Conditions and our Privacy Policy.

If you do not agree with any part of these terms, please discontinue your use of our website and services immediately.

1. General Agreement

• 1.1 This agreement is a legally binding contract between Training Curve (“we,” “us,” or “our”) and the user (“you” or “your”).
• 1.2 We reserve the right to amend, update, or change any part of these terms at any time to reflect changes in our services, platform features, or legal obligations. Any updates will be published directly on this page. Your continued use of the platform following the posting of changes constitutes your formal acceptance of those changes.
• 1.3 Training Curve provides a specialized online learning environment. While we strive to maintain the highest quality of educational content, some materials may be developed by third-party instructors or partner organizations. We are not legally responsible for typographical errors, omissions, or individual instructor opinions within these external materials.

2. Account Registration and Security

• 2.1 To access our training courses, track your progress, or obtain official certifications, you must create a student account. You agree to provide accurate, truthful, and complete information during the registration process.
• 2.2 You are solely responsible for maintaining the confidentiality of your login credentials and password. Any actions taken through your account are your responsibility. If you suspect your account has been compromised, you must notify us immediately at [email protected].
• 2.3 We are not liable for any account issues, missing notifications, or access delivery failures caused by an incorrectly typed email address during registration. Please ensure your contact details are kept up to date in your student dashboard.
• 2.4 We reserve the right to restrict, suspend, or terminate your account without prior notice if you are found to be in violation of these terms, engaged in fraudulent behavior, or disruptive to other learners.

3. Purchases, Pricing, and Payments

• 3.1 Full payment is required at the point of purchase before access to any digital course, training module, or premium learning material is granted. Your order represents an offer to purchase, which is accepted by us only when you receive an official email confirmation.
• 3.2 Prices for courses and certificates are clearly indicated on our platform. In the rare event of an obvious pricing error or technical glitch, we are under no obligation to provide the course at the incorrect price and reserve the right to cancel and refund the transaction.
• 3.3 All financial transactions are securely managed via verified, PCI-compliant third-party payment gateways (such as Stripe or PayPal). We do not directly store your raw credit or debit card information.

4. Intellectual Property Rights

• 4.1 All content featured on Training Curve—including but not limited to text, videos, graphics, lecture notes, downloadable PDFs, quizzes, and software—is the exclusive intellectual property of Training Curve or its licensors and is protected by international copyright laws.
• 4.2 Upon purchasing a course, you are granted a limited, personal, non-exclusive, non-transferable license to access and view the materials solely for your own individual, non-commercial educational use.
• 4.3 You strictly agree not to share your account access, download content illegally, record video streams, or redistribute our materials to any third party. Unauthorized distribution or piracy will result in the immediate closure of your account without a refund and may lead to legal action.

5. Cancellations and Refunds

• 5.1 Our digital training courses are subject to a standard 14-day money-back guarantee. To request a refund, you must contact our support team within 14 days of your initial purchase, provided you have not accessed or completed more than 20% of the course material or downloaded its official certificate.
• 5.2 Instant-download assets, software, digital workbooks, or personalized mentoring sessions that have already occurred are explicitly non-refundable. For full details, please review our comprehensive Refund and Returns Policy.

6. User Conduct and Content Submissions

• 6.1 If our platform allows you to submit assignments, post reviews, or interact in community forums, you retain the rights to your original text but grant Training Curve a royalty-free, perpetual right to host and display it.
• 6.2 You agree that you will not post or transmit any content that is defamatory, offensive, abusive, discriminatory, or infringes on the intellectual property or privacy rights of others.
• 6.3 We reserve the absolute right to monitor and remove any user-generated content or forum posts that violate these rules or disrupt the professional learning environment for other students.

7. Limitation of Liability

• 7.1 Training Curve provides its platform and educational materials on an “as-is” and “as-available” basis. While we strive for uninterrupted uptime, we do not guarantee that the website will always be free of temporary technical maintenance, server outages, or unexpected errors.
• 7.2 To the fullest extent permitted by law, Training Curve will not be held liable for any indirect, incidental, or consequential damages (including loss of personal data, employment opportunities, or financial losses) resulting from your use of, or inability to use, our platform.
• 7.3 Our total overall liability for any claim arising out of a purchase is strictly limited to the actual amount paid by you for that specific course or training service.

8. Governing Law

• 8.1 These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales.
• 8.2 Any legal disputes arising from or relating to these terms, our platform, or your purchases shall be subject to the exclusive jurisdiction of the courts of England and Wales.

9. Contact Us

If you have any questions or require clarification regarding these Terms and Conditions, please contact us:

• Email: [email protected]
• Support Hours: Monday – Friday, 09:00 – 17:00 GMT